Step 1: Login as the Administrator.

Step 2: From the top right-hand corner, hover your mouse over the User Profile menu and hover over [My Account].

Step 3: Click on [Membership Info].

Step 4: At the bottom of the [Membership Info] page, click [Cancel Membership].

Step 5: Select the reason for closing, and then tell us more about your reason. Click the [Request to Cancel] button.

Step 6: Add the Admin's initials to acknowledge terms.

Step 7: A Cash Practice® Representative will contact the account owner within 24 business hours by phone. The account owner must provide verbal verification and if there is any further action required, the Cash Practice® Representative will outline those instructions. 

 

NOTE: For Auto-Debit System® Subscribers.
If you have active merchant accounts, a Cash Practice® Representative will automatically close your merchant accounts directly with our processing bank after your Cash Practice account has been closed.  You will receive an email confirmation once your merchant accounts have been closed.